Thirteen students graduated today from an innovative pre-employment tourism training program offered as part of an exciting new partnership between the Port Arthur Historic Site Management Authority and Drysdale Institute of TAFE Tasmania.
PAHSMA Human Resources Manager Carol Armstrong said that the partnership was a new initiative and offered opportunities to a wider range of people than some previous programs had been able to.
The course, conducted at the Port Arthur Historic Site over four weeks since mid-September, has given the participants training in customer service, cultural awareness, conflict resolution, communication & presentation skills and first aid. The training has been provided at no cost to the participants.
Ms Armstrong said that already, nine of the graduates had been employed in Port Arthur’s food and beverage, booking and ticketing and guiding areas, and that she anticipated that more would be offered work at the Site.
“The participants have appreciated the professionalism of TAFE tutors as well as the assistance provided by the Authority in terms of facilities, accommodation and logistics.”
The training was delivered by Drysdale Institute of TAFE with funding provided by the State Government under the Tas Skills program.
Ms Armstrong said that, as the major employer in the Peninsula region, the Port Arthur Historic Site Management Authority was delighted to be able to offer this standard of training on-site.
“The partnership with Drysdale has been wonderful, and we certainly hope to be able to offer similar opportunities on Site again in future.”