Visitor Centre

Redevelopment of the Port Arthur Historic Site Visitor Centre

Important information for all visitors from 31 May 2017:

  • The Visitor Centre and Felons Restaurant will close on 31 May 2017. All access to the Historic Site will be through a temporary ticketing concourse.
  • Ghost Tours will continue to operate departing from the Asylum building rather than the Visitor Centre. On arrival guests will be escorted from the ticketing concourse to the Asylum for refreshments or a light dinner before their ghost tour. We would therefore like to recommend that our guests plan to arrive at least 15-30 minutes prior to their tour departure time.

Importantly the guided tours, access to historic buildings, harbour cruises, Three Capes Track services and the availability of food and beverages in the Museum Café, Asylum Building and other places on Site will all continue unaffected. Click here for a map.

Grounds and Gardens

The Port Arthur Historic Site, gardens and ruins are open from 9.00am until dusk.

Houses and Buildings

Museum houses and buildings are open between 10.00am and 5.00pm

Some houses remain open later during the summer months. Please check with our Visitor Services staff for more information.

Convict Study Centre

Visitors to Port Arthur Historic Site can search the database of Port Arthur convicts and free people for names of those who came through Port Arthur at the Convict Study Centre and Lottery of Life Interpretation Gallery, located in the Farm Overseers Cottage (behind the Separate Prison).   The Study Centre is open between 9.00am and 5.00pm.

Tasmanian Visitor Information Network (TVIN)

Located at the temporary ticketing concourse, for all of your Tasmanian booking needs.

Facilities 

  • Toilets
    Toilet facilities are available throughout the Port Arthur Historic Site, including wheelchair-accessible facilities.
  • EFTPOS
    EFTPOS, including cash out facility, is also available.
  • China UnionPay
    Payment is now accepted by China UnionPay at all sales points, including the ticketing desk, gift shop, cafes and bistro.
  • Lockers
    Lockers are available at the Visitor Centre for a small hire fee
  • Lost and Found
    Please see our staff at the Ticketing Counter, or call 1800 659 101
  • First Aid
    We have a dedicated First Aid room at the Visitor Centre, please see our staff for assistance

Click here for a map 

Smoke Free Site

Port Arthur Historic Site is a smoke free site.  Smoking is only permitted at the designated smoking area in the Visitors Centre Carpark.

Filming and Photography

There’s plenty of amazing buildings and views to photograph during your visit, and we’d love to see what you come up with! Tag us #portarthurtassie or @portarthurtassie to share with us your Port Arthur experience on Instagram and Twitter, or share your photos to our Facebook page.

Please note: Commercial filming and photography is by prior arrangement only.  Please see Filming and Photography for more information and to download an application form.